Redesign the web app to analyze customer’s buying pattern, understand their credit score, and make quick decisions on loan eligibility.
The value delivered
- The web app captured the case history of every customer to analyze the buying pattern.
- Automatic rule engine enabled the bank executives to make quick decisions on loan eligibility.
- Real-time information showed on case progress to qualify the sales pipeline.
- For accurate decision making, the team created a card-based sorting with the aging rule.
Design and collaboration
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