Redefine the app experience
ITC Hotels, a $7.3 billion group, partnered with us to reimagine the guest experience and completely transform its guests’ hotel amenities.
Our solution?
Gamify the experience on the mobile app to increase guest engagement and focus on upselling.
The value delivered
- Captured the user journey with visual clues to make the app more engaging.
- Reduced the number of clicks involved in the entire app.
- Gamified approach encouraged the guests to interact more on the mobile app helping in upselling.
- Data driven insights aided in offering varied experiences for different personas through a single window solution.
Design and collaboration
What is your most pressing business problem?
300+ clients globally have benefitted from our UX design and software solutions!