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  • The ask

    Abbott reached out to us to create an interface that would revolutionize the way their customers interact with their healthcare analyzer instruments.

    • Provide a consistent and compelling user experience via the software interface.
    • Abbott partnered with Pepper Square for the redesign of the healthcare instrument software interface. This software was used on a number of platforms: notebook computers, large surface and mobile devices e.g. iPads, smart phones, and instrument control screens.

    Our solution

    Redesign an advanced metric-driven diagnostic tool interface for multiple platforms: iPads, mobile phones, large surface, and instrument control screens.

    Cross platform functionality with seamless user experience.

    Make the interface visible on a horizontally placed surface computing tablet in a lab setting

    Collaborate and iterate frequently with the product teams from 5 different countries.

    The Home screen was the main start-up screen for the system. It monitored key modules and system information for the user. 

    The app window was “chromeless” because it contained no border “chrome” components, such as the address bar, title bar, status bar, and toolbars. While running, it used the entire display area.

    The designed selection areas needed to accommodate touch, as the system did not come with a mouse or a keyboard.

    The Supply status screen shared a visual summary for the current inventory status of the on-board and bulk supplies for each module.

    The middle of the left bar was for user notifications. At the bottom of the left bar there were 6 buttons for short cut navigation; selection of these buttons allowed the user to go directly to the associated screen.

    The left bar was used for navigation; the menu button when selected displayed the available navigation selections.

    Services offered

    UI UX design

    Software development

    Exceptional UI UX design to create happy experiences.

    We take a creative, collaborative, and innovative pathway to problem-solve and deliver exceptional results for customers across industry verticals.

    Hear from our client

    James A Vaughn

    Global Product Manager, Global Informatics Marketing

    Thank you for participating in the UI UX design project.
    Great work on redesigning the user experience.
    Our team is very impressed with Pepper Square’s work.

    The Value Delivered

    A “chromeless” user interface for a 21-inch
    touch screen, placed inside the diagnostic instrument.

    Design harmony was created between Abbott’s
    hardware and the software by following the
    Visual Brand Language.

    Successfully collaborated with Abbott’s human
    factors team, UI continuity design team, project
    members from R&D, marketing, and software.

    The project was delivered one month before the
    scheduled timeline and successfully launched in the emerging markets.

    Teams collaborated online on a weekly basis
    to ensure smooth delivery with zero communication gap.

    Tools and Technologies